Sandals Butler Service
Butler service is offered for all guests staying in One-Bedroom Suites. Relaxing on the beach, playing by the pool, or indulging in the privacy of your suite, your personal butler caters to your every wish, on call 24 hours a day and discreetly reached by a personal cell phone. From packing and unpacking, arranging activities, confirming dinner or drawing a rose petal bath, your butler creates unforgettable experiences.
Before you arrive, your Butler will:
- Ensure your preferences are in-suite upon arrival
- Arrange a VIP Transfer
When you arrive, your Butler will:
- Provide you with all information regarding tours and spa services
- Unpack your luggage
- Provide a private orientation of the property
- Press your first two suits complimentary
- Provide you with a cell phone so you can keep in contact with each other throughout your stay
During your stay, your Butler will:
- Reserve chairs on the beach or on the pool
- Make all dinner reservations, tour bookings, on property activities and spa treatments for you
- Serve you your favorite drinks while you lounge on the beach or pool
- Supply you with a cooler stocked with your favorite beverages
- Serve you lunch on the beach or at the pool
- Liaise with housekeeping re servicing of your suite
- Ensure that your suite is kept in perfect condition and arranged the way you like during your stay
- Expedite all room service orders for you
- Arrange a perfect romantic dinner for two in the privacy of your suite on or your patio. Unlike our competitors, our butler level guests can order from any resort restaurant menu for dining in their room or suite
- Shine/clean your shoes for dinner
- Tend to your wardrobe
- Collect and return all laundry for you
In the evening, your Butler will:
- Bring you amenities before dinner
- Escort you to dinner where they have reserved a beautifully decorated table at the restaurant of your choice – with preferential seating
- Ensure your suite is turned down and your room has all it needs for the night
- Your butler wants you to expect the unexpected. Prepare to be "wowed"
Before your departure, your Butler will:
- Reconfirm your flight and arrange transportation back to the airport
- Provide you with information regarding check out
- Assist you in folding your clothes for packing
- Retain all your preferences for future visits
At departure time, your Butler will:
- Ensure your bags are brought up to the departure area
- Escort you to the concierge area/butler lounge and process your paperwork for check out
- Escort you to your transportation and bid you farewell
